Oklahoma City residents still chill in apartment complex, management frustrated at not recovering heat

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OKLAHOMA CITY (KFOR) – Tenants at Foxcroft Apartments in northwest Oklahoma City are unsure how long they will have to wait for their heat to return after not having it for months. A newly hired plumbing contractor struggles to find the gas leak that is causing the heater to fail.

“It’s just ridiculous,” said tenant Cathy Chatmon. “I don’t understand why we can’t get heat. “

She and others at the resort, located at 6810 NW 16th St., are furious. They say they haven’t had any heat since temperatures began to drop in October.

“I’m tired of being cold,” said tenant Donna Bernardini. “I have a sleeping bag on my bed. Three blankets. I just need my warmth.

Chatmon told KFOR on Tuesday that she and a neighbor had received unwanted information.

“The manager told me today at 10 am that there will be no heating until February 2022,” Chatmon said on Tuesday.

Foxcroft Apartments

Foxcroft Apartments management has chosen not to comment on KFOR, so we are unable to confirm if this is the exact date. So we reached out to Oklahoma City officials, who worked with the resort.

OKC City Inspection Superintendent Mike Miller said he didn’t think it would take until February to restore heat to the complex. He said on Tuesday that they had issued a citation to the apartment’s owner, Foxcroft Exchange, for the lack of heating.

Miller also reported that the resort hired a plumbing contractor to fix a gas leak causing a heating failure. He explained that the gas line is old and buried under concrete, creating a struggle for the contractor to find the leak.

“The inspection services department will continue to monitor the situation and continue to work with the contractor,” he said. “We will be there every day to check their progress, see where they are at, but they could receive another citation as early as tomorrow.”

He said the resort could be fined daily as the lack of heat persists.

Meanwhile, tenants are forced to wait in their cold apartments.

“I feel like my money is being stolen from me when I pay my rent on time. Said Bernardini. “Basically my heat is being stolen from me.”

“There is nothing we can do,” Chatmon said. “If I was responsible for my own sleeve, it would be on. I can’t afford to pack my bags and move out. I don’t know anyone who can. We are still at the stage of the pandemic. A lot of people cannot pack their bags and move around.

Some tenants tell KFOR that they are considering staying in a hotel or even moving completely.

The City of OKC advises those in desperate need of help to call the community services hotline at 211.

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