HomeServe Celebrates Seventh Annual Entrepreneur Awards


CHATTANOOGA, Tenn.–(BUSINESS WIRE)–HomeServe North America honored 13 of its network contractors at the seventh annual Contractor Awards at the Downtown Chattanooga Marriott on September 8, 2022.

HomeServe recognized the owners of the most successful contractors in its network in the United States and Canada who raise the bar in the industry and achieve excellence in customer service and service delivery to HomeServe customers.

“Congratulations to all of our top performing contractor partners and thank you for sharing our commitment to our mutual customers and our values ​​of exceptional service and exceptional customer experience,” said Tom Rusin, CEO of HomeServe North America. “They are there with customers face-to-face every day, delivering on our promise to free customers from the worries and hassles of home repairs. We are pleased to celebrate their accomplishments and contributions to our business.

During the ceremony, HomeServe recognized the most successful entrepreneurs in its network in the following categories:

  • Total Plumbing and Drain Cleaning of Warminster, Pennsylvania, Diamond rewardwhich is awarded to the contractor who best represents and aligns with HomeServe’s customer experience and service delivery values;

  • Edison, New Jersey, Ace Sewer Line Mechanical Cleaning National Service Delivery Award, Eastern Region, which is awarded to the contractor who consistently provides exceptional service through strong business practices;

  • Barney Jordan Plumbing of Stockton, Calif., National Service Delivery Award, Western Region, which is awarded to the contractor who consistently provides exceptional service through strong business practices;

  • BP Electric of Lexington, Ohio, Better use of technologywhich is awarded to the contractor who best adapts and uses the technology provided by HomeServe;

  • 3-H Electric LLC of Broken Arrow, Oklahoma, HomeServe Cares Foundation Awardwhich is awarded to a contractor who has participated in HomeServe Cares Foundation work and demonstrated exceptional care for a resident in need;

  • Superior Plumbing Solutions of Toronto, Ontario, Newcomer Award, Canada, which is awarded to an entrepreneur who has joined the HomeServe Canada network within the last year and who has already proven to be among the most successful; and

  • Danny’s Specialty Plumbing Solutions of Harrisburg, Pennsylvania, Newcomer AwardUS, which is awarded to a contractor who has joined the HomeServe US network within the last year and has already proven to be one of the top performers.

Service Delivery Rewards were presented to the top performing contractor in each region who consistently provided exceptional service, held their teams to the highest level of accountability, and ensured their operations were aligned with HomeServe’s values ​​and goals. Contractors in all categories were evaluated based on multiple award criteria, including performance reports, scorecards, and customer feedback, among other metrics. Service Delivery Award winners included:

  • Edison Ace Mechanical Sewer Line Cleaning, New Jersey, Northeast Region

  • T-Bar Electric of Hayes, Virginia, Mid-Atlantic Region

  • McAtee Plumbing, Heating and Cooling of Columbia, SC, Southeast Region

  • United Plumbing of Louisville, Kentucky, River Plains Region

  • BP Electric of Lexington, Ohio, Great Lakes region

  • Hart HVAC of Weatherford, TX, South Central Region

  • K-Jett Services LLC of Belton, Missouri, Northwest Region

  • Barney Jordan Plumbing from Stockton, California, Southwest Region

  • Pro Flow Drain Specialist Inc. of Hamilton, Ontario, Canada

  • Johnson Appliance Repair of Greenville, SC providing home appliance service

“The annual entrepreneur awards are how we show our network entrepreneurs how much they are valued and that we understand their success is our success,” said Sylvester Criscone, senior vice president of management and administration of contractors. “We couldn’t run our business without the best entrepreneurs in North America, and this is just one of the ways we communicate that to them. Congratulations to all who were recognized, and I look forward to next year’s ceremony, which will be held in Nashville, Tennessee.

HomeServe, in cooperation with its network of over 2,400 licensed, insured and qualified local contractors, has provided emergency home repair services to over 4.8 million customers, serving hundreds of thousands of homes each year . Network contractors include plumbers, electricians, and HVAC technicians who provide services on a variety of home systems. HomeServe customers also have access to a US-based call center available 24 hours a day, 365 days a year for service and support.

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About HomeServe USA

HomeServe USA Corp. (HomeServe) is a customer-focused company that enables utilities and municipalities to educate, protect and advocate for their customers facing home repair emergencies. Serving more than 4.8 million customers in the United States and Canada and working with more than 1,100 leading municipal and utility partners, HomeServe protects homeowners from the expense and inconvenience of plumbing, electrical, HVAC and other home repair emergencies.

Through its network of trained local technicians, HomeServe completes a repair or installation at a customer’s home every 34 seconds. HomeServe is also a leading provider of home energy efficiency solutions. Over the past twelve months, HomeServe has installed nearly $100 million in residential HVAC efficiency upgrades.

HomeServe has an outstanding customer satisfaction rating, is accredited with an A+ rating from the Better Business Bureau, and is endorsed by the National League of Cities. For more information about HomeServe, a Certified Great Place to Work and Stevie Award Winner for Sales and Service, please visit Connect with HomeServe on Facebook and Twitter @HomeServeUSA and on LinkedIn @HomeServe-USA. For news and information, follow on Twitter @HomeServeUSNews.


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