Building Waters Inc., 2101 Lathrop Ave, Racine, 262-277-4255, buildingwaters.com
Top Notch Contracting & Remodeling LLC, 262-488-4425
Goebel & Sons Electric Inc., 262-498-5775
What makes your business the best in Racine County?
Building Waters started as a plumbing company and now offers HVAC, electrical and renovation services.
From the start, I knew that customer service and employee training were important. Our mission statement, which is displayed throughout the company, reads: “Building Waters is a service-oriented plumbing, HVAC, electrical and renovation company with highly trained professionals committed to delivering timely issue resolution at a fair price, with integrity and honesty to provide a positive and rewarding experience for our customers.”
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We encourage our employees to live this mission statement. We have also set up continuing education courses to allow employees to deepen their knowledge of their trades.
At present, we seek to become our own university to train our employees not only to be competent in their own craft, but to perform work with the standards of customer service that we insist on being employed. here.
We know that labor in all trades is expensive and we try to show our compassion and empathy by being as efficient and accommodating as possible in making professional services affordable.
How long have you been doing this?
Without whom could you not succeed? And why?
Our people are the key to our success. They have been checked and cared for for our customers.
Tell us how you got into this field and how you succeeded.
I was a plumber and I wasn’t happy, so I started my own business. I went into survival mode and did everything to survive and succeed.
Development of an educational place for the training of craftsmen. Also, possibly franchising in other communities.